We offer a delivery service to set postcodes on set days. The best way to place an order for delivery is through our website, there are a few steps to this:
- Apply to open an account – this takes your name and address (this is important for us to make sure that you are covered by our delivery route). You only need to apply to register an account once.
- Once our team has verified that you’re within our delivery route you will be able to login to your account, and add items to your cart.
- Once you have added all the items to your cart you can check out and place your order. All orders are reviewed to ensure that we can fulfill them before taking payment.
- Once your order has been reviewed and approved you will recieve an email with a payment link. The order will not be placed until the payment is received.
Terms
As we deliver to set postcodes on set days, we will put you on the next available delivery date to your area. Orders need to be in by 4:30pm the previous day to guarantee delivery (Friday 4:30pm for Monday deliveries).
There is a minimum spend of £20 and a £3 flat delivery charge on top, the website won’t allow an order to be processed if the minimum spend of £20 has not been met.
Delivery Schedule
| Monday | DH1-6, SR1-4, SR7-8, TS21-29 |
| Tuesday | DL1-3, DL6-12, TS1-20 |
| Wednesday | NE1-7, NE12, NE13, NE15, NE18, NE20, NE22-30, NE61-63 |
| Thursday | NE8-11, NE16, NE17, NE21, NE31-44, SR5, SR6 |
| Friday | DL4-5, DL13-17, DH7-9 |
Our delivery schedule allows for us to plan the most fuel efficient route to reduce our environmental impact.
Outside of our delivery zone? Check out some of our stockists or email us on sales@tripefactory.co.uk with a postcode and an idea of an order quantity and we can see if there’s anything we can do.
In a rush?
If your delivery day is the next day and you’ve not had an account approved yet, drop us a call on 01915656370 and we can book you on for the next available delivery.
You can still place orders over the phone on 01915656370 or contacting us through our Facebook page TripeFactory Sunderland.
Disclaimer: If before the delivery we unfortunately run out of a product, a member of our team will give you a ring for a replacement product.